On Becomming a Conflict Systems Designer

In this seminar, program participants gain knowledge about the general steps in assessing systems, designing and/or modifying an organization's structures or systems, and how to ensure the new design can be maintained by those who use it or operate within it. Program participants will gain DSD skills and knowledge by analyzing, dissecting, and identifying areas of conflict for a large organization. The concept of conflict systems design has been developed to enable organizational leaders and workers to work together through organization-related conflicts. Conflict resolution in organizations requires conceptualization, designing, and building or remodeling systems. In order to undertake such efforts successfully, one needs to possess some basic knowledge of how structures function and how systems operate. Thus, conflict systems design is a mixture of psychology, management, sociology, and simple common sense all mixed in one task. Program participatns will learn about design issues when dealing with conflict in their organizations.

Cost: $495/person